Invoice payments do not show up immediately on your Consignor Account.
Once a payment is complete, you should receive an email stating that the payment was successful. It should show up on your credit card or bank statement within a few days.
Depending on the credit card company, the amount may show up as a pending charge for a few days before it clears. Once the charge has cleared, our team then manually records the transaction into your consignor account, which may take a few more days. This task will be completed before the end of the month so it will be reflected on your next statement.
Below is an example of an account where a rent payment was deducted first and then a credit was added when the balance was paid and recorded.
